Privacy notice

Who we are

Tallyforth is a trade name of Labyrinth Holdings Inc., a British Columbia company. We handle personal information in line with British Columbia's Personal Information Protection Act (PIPA).

What we collect

When you use our estimate form and choose to send your results to us, we collect:

• Your name, business name, email address, and (if you give it) phone number
• Your answers about your business: how it's structured, transaction volume, number of bank and card accounts, GST and PST filing, payroll (how often and how many people), whether your books are up to date, fiscal year end, who handles invoicing and bill payment, and any extra tracking you need
• The estimate the form calculated for you
• The page you first arrived on and the website that referred you, if any

Nothing you enter in the form is sent to us until you press “Send this to our team.”

Why we collect it

• To review your estimate and confirm pricing
• To contact you about your estimate and about becoming a client
• To understand which pages bring people to our site, so we can improve it

We don't sell your personal information, and we don't use or disclose it for any other purpose without your consent, unless the law requires or permits it.

Your consent

By sending your estimate, you consent to us collecting, using, and storing your information for the purposes above. You can withdraw that consent at any time by emailing us. We'll then stop using your information and delete it, unless we're legally required to keep it.

Where your information is stored

Estimate submissions pass through our website host, Cloudflare, and are recorded in Google Sheets and delivered to our team by email through Gmail. Sheets and Gmail are Google services, so your information is held on Google's servers, which may be located outside Canada. Information stored outside Canada may be subject to the laws of the country where it's held, including lawful access by authorities there.

Access is limited to the Tallyforth team members who respond to estimate requests.

How long we keep it

We keep your information only as long as we need it for the purposes above or as long as the law requires, and then securely delete it.

Your rights

You can ask to see the personal information we hold about you, ask how it has been used, and ask us to correct anything that's wrong. We'll respond within the time PIPA requires.

Questions and complaints

Questions, access requests, and requests to withdraw consent can go to our privacy contact at liam@tallyforth.ca. If you're not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner for British Columbia at oipc.bc.ca.