Frequently asked questions

Pricing, getting started, and how bookkeeping, payroll, sales tax, and year-end work with Tallyforth.

Getting started

How does getting started work?

Answer a few questions in the estimate calculator and see your price on the spot, before you give a name or an email. To get it by email or book a call, add your name and email. We confirm your numbers from three months of statements before you sign. Then we set up your file, or clean up the backlog first if you're behind, and monthly bookkeeping begins.

Do we need to meet in person?

No. We work remotely: records come in digitally, reports go out the same way, and questions are handled by email.

What software do you work with?

Tallyforth's own bookkeeping software: your invoices, bills, receipts, payroll and reports in one portal, included in every package and where new clients are set up. If you'd rather keep your books in QuickBooks Online or Xero, we work in your file for $100 a month; that subscription stays in your name and you go on paying for it. Businesses on spreadsheets, desktop software, or paper are set up on Tallyforth as part of onboarding.

Do you work with businesses across BC?

Yes. Tallyforth works with small businesses throughout British Columbia, including Richmond, Vancouver, Burnaby, Surrey, and Squamish.

Is Tallyforth a CPA firm?

No. Tallyforth is a bookkeeping firm. We do year-end preparation for handoff to your CPA, who prepares and files your tax return. Tallyforth doesn't provide audit, review, or compilation engagements.

Pricing

What are the packages?

Four packages, each a fixed price every month: Essential $295 (up to 50 transactions and 2 accounts), Business $495 (up to 150 transactions and 4 accounts), Business Plus $795 (up to 300 transactions and 6 accounts), Operations $1,195 (up to 600 transactions and 8 accounts).

What if I go over my package?

Past your package, it's $50 for each 25 more transactions and $40 for each more account. We move you to a bigger package when that costs less, so the price climbs in small steps and never jumps. A package changes only after two month-ends in a row over its capacity, and only if you agree. One busy month never changes it.

Is there a minimum commitment?

Monthly plans have a 3-month minimum commitment.

How is GST and PST filing priced?

It's part of your monthly package. Annual GST filing is in every package. Filing more often, and BC PST, are added by how often you file, and Business Plus and Operations include both. Your estimate shows each charge as its own line.

Is accounting software included?

Yes, if your books live in Tallyforth's own software, which is included in every monthly package. If you'd rather keep QuickBooks Online or Xero, we work in it for $100 a month, and you pay that subscription yourself on top. New clients are set up on Tallyforth.

Is onboarding free?

Onboarding is free when your books are up to date and closed through last month. That holds whether you move to Tallyforth's software or stay on QuickBooks Online or Xero. If your books aren't in order, clean-up is priced from the work, as one fixed price you see before we start. If they need a look first, a $225 records assessment counts what's there and is credited to the work.

How do bill payments work?

You forward bills to a Tallyforth email address. Bills you pay yourself cost nothing: we attach each one to its payment. We can track them as they arrive for $5 a bill. Or we schedule the payments through Plooto for your approval: $100 a month, $0.75 a payment and $5 a bill, with Plooto's own subscription and payment fees inside our price. Nothing is paid until you approve it. Paying a bill by credit card adds Plooto's card fee, 2.9%, passed on as charged.

How is payroll priced?

From $91 a month, added to your package: a base set by how often you pay people, plus a charge for each person that gets smaller as your team grows. The people you pay are billed on your actual count each month. Software, remittances, WorkSafeBC reporting, and T4s are included; Records of Employment and off-cycle runs are billed only when they happen.

How much does a catch-up cost?

It's priced from the work: the statement lines, accounts, and months to reconcile, close, and match. You see one fixed price before we start, and a month or two behind is priced in your estimate. If your books need a look first, a $225 records assessment counts what's there and is credited to the work.

What does year-end cost?

It's included in every monthly package, for the months we keep. If someone else keeps your books, it starts with a $225 records assessment, credited to the work, and a year already reconciled each month comes to $800 with one account and $875 with two.

Do you charge for emails or calls?

No. Email or call as often as you need. It's part of every package and never billed separately.

Is the price from the estimate calculator final?

No. The calculator gives one estimated figure based on your answers and a few standard assumptions. We confirm it from three months of your bank and card statements before you sign, and final pricing is set out in a signed engagement letter.

Monthly bookkeeping

What counts as a transaction?

Each deposit, payment, transfer, or card charge that appears on a bank or credit card statement. Use your best guess in the estimate. The package we pick has room above your typical month, and we confirm the number from three months of statements before you sign.

Do I have to switch bookkeeping software?

No. If you're on QuickBooks Online or Xero and want to stay, we work in your file for $100 a month, and the subscription stays in your name. Most clients move to Tallyforth's own software instead, which is included in every package and removes that $100. If you use anything else, including spreadsheets, desktop software, or paper records, we set you up on Tallyforth. Onboarding is free when your books are up to date.

Do you chase unpaid invoices?

No. We keep your receivables up to date so you always know who owes you, but collecting payment stays between you and your customers. If you'd like, we can create and send your invoices from the billable hours or items you give us.

What reports will I get each month?

A balance sheet and a profit and loss, built from reconciled accounts, and a cash flow statement from the Business package up. Because receivables and payables are kept current, you'll also be able to see who owes you and what's coming due.

How do I send receipts and documents?

Photograph them into the receipts inbox in your Tallyforth portal, from your phone. Receipt apps like Dext, email folders and scanned paper work too. If you have no system yet, we set one up during onboarding.

Payroll

Do you pay my employees directly?

Pay runs go out by direct deposit from your business account once you approve them. We handle the calculations, remittances, records, and filings around them.

Can you handle contractors as well as employees?

Yes. Contractor payments are tracked separately, with T4A slips prepared where they're required. If a worker's status is unclear we'll flag it — employee vs. contractor classification has real CRA consequences.

Which payroll software do you use?

Payroll software is included in your plan, with direct deposit and an employee self-service portal. If you already run payroll somewhere else, we'll talk through the switch during onboarding.

GST & PST

What happens if I've missed GST or PST returns?

Late filing generally means penalties and interest on any balance owing, and CRA can assess an amount itself if returns aren't filed at all. Missed returns are handled as a one-time catch-up project before monthly filing begins.

How often do I file GST returns?

CRA assigns a reporting period based on your revenue: annual, quarterly, or monthly. Smaller businesses are usually annual filers by default, but you can choose to file more often — for example, to receive refunds sooner.

Do I charge PST on services?

Only some services are subject to BC PST — for example, legal services, telecommunication services, and repairs to taxable goods. BC planned to add accounting (bookkeeping included), architectural, engineering, geoscience, security, and non-residential real estate services from October 1, 2026, but paused that change on September 21, 2026 with no new start date, so those services are not subject to PST today. The BC Ministry of Finance publishes bulletins that set out the rules by industry.

Year-end preparation

Do I need year-end financial statements?

Every corporation reports its balance sheet and income statement to CRA as part of the T2, in CRA's GIFI format. Whether you also need formal financial statements depends on who's asking — lenders, landlords, and investors often do, and those come from your CPA.

My fiscal year end is next month. Is it too late?

No. Send your records as early as you can: the T2 isn't due until six months after year end, but any tax owing is due sooner.

What's the difference between a T2 and financial statements?

The T2 is the corporate income tax return filed with CRA. Financial statements are a formal presentation of your balance sheet and income statement, often requested by lenders, landlords, or investors. Your T2 includes your financial information in GIFI format either way.

Catching up

I only have bank statements — no receipts. Can you still help?

Yes. Bank and card statements are the backbone of a catch-up. Missing receipts can limit what's deductible, so we'll flag where records matter most.

Do I need to catch up before starting monthly bookkeeping?

Yes. Monthly bookkeeping starts from a reconciled opening balance — the catch-up gets you there, and the monthly plan keeps you there.

How far back can you go?

As far as your records do. A longer backlog just means more months to rebuild, and the review tells us exactly what's involved before you commit.

Privacy

Where is the information I send stored?

Estimate requests pass through our website host, Cloudflare, and are stored in Google Sheets and delivered to our team through Gmail, on Google's servers, which may be outside Canada. If you ask for the estimate by email, it reaches you through Gmail too. Our privacy notice explains what we collect, why, and how to reach us.

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